Como cliente Amazon Prime obtén 3 meses de Audible gratis
Exceeding Customer Expectations
No se ha podido añadir a la cesta
Error al eliminar la lista de deseos.
Se ha producido un error al añadirlo a la biblioteca
Se ha producido un error al seguir el podcast
Error al dejar de seguir el podcast
Escúchalo ahora gratis con tu suscripción a Audible
Exceeding Customer Expectations
Compra ahora por 9,99 €
-
Narrado por:
-
Brad Worthley
-
De:
-
Brad Worthley
Acerca de este título
Reseñas editoriales
Brad Worthley is an accomplished business owner and management consultant, who has more than three decades of experience in the field. With the nuance of a great storyteller, Mr. Worthley perfectly explains his message of exceeding the expectation of customers. While listening you will quickly understand how a little personalized service can go a long way. From big things like addressing customers' needs, rather than bombarding them with information, to small thing like greeting customers by name, or offering to carry their bags - which turned shopping at one of the largest superchains in the country into a more human experience than patronizing some mom-and-pop grocers. This audio will be an asset to any business owner or manager.
