Como cliente Amazon Prime obtén 3 meses de Audible gratis
Simple Scripts for Problems at Work
No se ha podido añadir a la cesta
Error al eliminar la lista de deseos.
Se ha producido un error al añadirlo a la biblioteca
Se ha producido un error al seguir el podcast
Error al dejar de seguir el podcast
Puedes escucharlo ahora por 0,99 €/mes durante 3 meses con tu suscripción a Audible.
Simple Scripts for Problems at Work
Compra ahora por 6,99 €
-
Narrado por:
-
Michelle Milldyke
Acerca de este título
Have you ever walked away from a conversation in the workplace that left you thinking, "If only I had said this" or "I wish I hadn't said that"? When faced with confronting an upset customer, irate boss, or irrational coworker, are you confident that you have the right words to say - and can communicate your message effectively?
Effective communication is crucial to the success of any organization. However, communication problems are a leading cause of confusion, stress, frustration, and lack of productivity in the workplace. As you find yourself having critical conversations at work, it's all too easy to get caught up in the heat of the moment and say the wrong thing, send the wrong message - or worse.
With the tips and techniques taught in this power-packed audiobook, you'll learn to respond to the most difficult situations with dignity, diplomacy, and poise. Even when you're put on the spot, you'll learn to use these simple scripts (and create your own!) to work through a variety of tough situations and get your point across, guilt-free. Plus, you'll learn about the importance of the inflection, tone, and timing - because how you say it is just as important as what you say.
©2006 CareerTrack Publications (P)2019 Gildan Media
