Como cliente Amazon Prime obtén 3 meses de Audible gratis
Talk Triggers
The Complete Guide to Creating Customers with Word-of-Mouth
No se ha podido añadir a la cesta
Solo puedes tener 50 títulos en tu cesta para poder pagar.
Vuelve a intentarlo más tarde
Vuelve a intentarlo más tarde
Error al eliminar la lista de deseos.
Vuelve a intentarlo más tarde
Se ha producido un error al añadirlo a la biblioteca
Inténtalo de nuevo
Se ha producido un error al seguir el podcast
Inténtalo de nuevo
Error al dejar de seguir el podcast
Suscríbete a la prueba gratuita para poder disfrutar de este libro a un precio exclusivo para suscriptores
Después de los 30 días, 9,99 €/mes. Cancela tu siguiente plan mensual cuando quieras.
Disfruta de más de 90.000 títulos de forma ilimitada.
Escucha cuando y donde quieras, incluso sin conexión
Sin compromiso. Cancela tu siguiente plan mensual cuando quieras.
Talk Triggers
Narrado por:
Jay Baer, Daniel Lemin, Ted Wright
Compra ahora por 15,99 €
-
Narrado por:
-
Jay Baer
-
Daniel Lemin
-
Ted Wright
-
De:
-
Jay Baer
-
Daniel Lemin
Word of mouth is directly responsible for 19% of all purchases, and influences as much as 90%. Every human on earth relies on word of mouth to make buying decisions. Yet even today, fewer than 1% of companies have an actual strategy for generating these crucial customer conversations. Talk Triggers provides that strategy in a compelling, relevant, timely book that can be put into practice immediately, by any business.
The key to activating customer chatter is the realization that same is lame. Nobody says "let me tell you about this perfectly adequate experience I had last night." The strategic, operational differentiator is what gives customers something to tell a story about. Companies (including the 30+ profiled in Talk Triggers) must dare to be different and exceed expectations in one or more palpable ways. That's when word of mouth becomes involuntary: the customers of these businesses simply MUST tell someone else.
Talk Triggers contains:
- Proprietary research into why and how customers talk
- More than 30 detailed case studies of extraordinary results from Doubletree Hotels by Hilton and their warm cookie upon arrival, The Cheesecake Factory and their giant menu, Five Guys Burgers and their extra fries in the bag, Penn & Teller and their nightly meet and greet sessions, and a host of delightful small businesses
- The 4-5-6 learning system (the 4 requirements for a differentiator to be a talk trigger; the 5 types of talk triggers; and the 6-step process for creating talk triggers)
- Surprises in the text that are (of course) word of mouth propellants
Consumers are wired to discuss what is different, and ignore what is average. Talk Triggers not only dares the reader to differentiate, it includes the precise formula for doing it.
Combining compelling stories, inspirational examples, and practical how-to, Talk Triggers is the first indispensable book about word of mouth. It's a book that will create conversation about the power of conversation.
adbl_web_anon_alc_button_suppression_t1
No hay reseñas aún
