Como cliente Amazon Prime obtén 3 meses de Audible gratis
That Bad Review
How to Turn 1-Star Reviews into a 5-Star Business
No se ha podido añadir a la cesta
Error al eliminar la lista de deseos.
Se ha producido un error al añadirlo a la biblioteca
Se ha producido un error al seguir el podcast
Error al dejar de seguir el podcast
0,99 € al mes durante los primeros 3 meses
That Bad Review
Compra ahora por 12,31 €
-
Narrado por:
-
Adrian Easdown
-
De:
-
Adrian Easdown
While a lot of business owners bury their head in the sand and ignore reviews, especially bad ones, Adrian took a different approach. Locked in the poorly written sentences and scathing critique he saw diamonds.
Through Adrian's book business owners will learn to look at themselves first, to find out exactly why they are avoiding negative criticisms of their business.
With Adrian leading the way, you will learn how to see your guests as more than just bad reviews in waiting. He will show you how to spot their motivations and then leverage these to formulate responses that go to the heart of the guests concerns.
Adrian provides tips, stories, strategies and guides that are practical and easily adopted to help businesses navigate through the modern world of hospitality and tourism.
So, if you're ready to utilise your businesses reviews and lock in those 5-star ratings, then this is the book for you.
©2019 Adrian Easdown (P)2019 Amplify Agency, Adrian Easdown
