Resultados para "La Lista" en Gestión

In this interconnected world dominated by social media, consumers’ voices are broadcast louder and wider than ever before. Companies are faced with the choice to either listen to their customers and thrive…or eventually die. No matter what industry you’re in, you need to deliver an exceptional experience to customers that will make them want to shout your name from the rooftops! In Listen Or Die, customer experience expert Sean McDade presents 40 quick, easy-to-use best practices for creating an exemplary Voice of Customer (VoC) program.

ビジネス・経済分野で今後長く読み継がれていくであろう「名著」をテーマとし、その本が示す社会構造や、現代ビジネスパーソンにとってのメッセージを、雑談もまじえながら読み解いていきます。

Hear Ari Weinzweig, founder of the Zingerman's wildly successful restaurants and food-service companies, discuss its humble beginnings in Ann Arbor, Michigan, as well as principles on customer service and handling customer complaints, measuring service, and hiring tips.

Clutter is not just a minor annoyance or an organizational challenge. It can damage self-esteem and relationships, contribute to financial problems, and even lead to unemployment. Stop Clutter from Stealing Your Life is written by a recovering clutterer who knows first-hand what clutter can do and how it can be controlled.

Learn the 25 keys in managing the growth of a business, including identifying your company's competitive advantage, implementing a total quality strategy, hiring a professional management team and creating a visionary growth-oriented corporate culture. Part of The New York Times Pocket MBA Series.

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The rise of digital communications has led to three emergent, often problematic, forces: automation, the speed and volume of information transfer, and an unmet need for people to feel more than satisfied in their interpersonal transactions, particularly between seller and consumer. Following in the footsteps of their popular website and podcast, educators and entrepreneurs Dr. Reshan Richards and Stephen Valentine created this audiobook to address the challenges brought on by these rising trends.

We know the impacts of poor leadership: lackluster performance, missed opportunities, deleterious cultures, and, in some cases, disaster. While these issues are all too common, leaders also possess an immense opportunity. They can create a speak-up culture, one in which people feel it is both safe and worth it to share their ideas, concerns, disagreements, and even mistakes—all for the betterment of the organization. Speak-Up Culture is for leaders at all levels who desire to know a better way to behave as a leader.

＜Kindle推定DL数2400部超え！SNS・広告ゼロで売れ続けてます！＞「自分の好きなことを仕事にして、起業したいんだよね」

Learn the 25 keys to a great business plan, including writing the company's mission, identifying marketing opportunities, calculating appropriate financial ratios, and projecting growth rates, that will help guide your company's expansion and attract necessary funding. Business Planning is part of The New York Times Pocket MBA Series.

We're in the midst of a revolution. Quantum leaps in technology are enabling organizations to observe and measure people's behavior in real time, communicate internally at extraordinary speed, and innovate continuously. These new, software-driven technologies are transforming the way companies interact with their customers, employees, and other stakeholders.  

'Full of compelling advice on how to lead more effectively by choosing your words more wisely' -ADAM GRANT, author of Originals and Give and Take Your words matter more than you think Most of us use the language we inherited from a time when workers worked with their hands and managers worked...

Each time you do business with a customer, it's a listening test. You can pass the test and encourage customers to return, or you can fail the test and lose customers to competitors. This program will give you techniques and tips to make you and your co-workers become better listeners that customers truly appreciate. Learn to develop a listening attitude, overcome the 3 most common customer complaints, use "focus-in" questions that help customers communicate their needs, and more. Suitable for all staff members.

Have the Working Dead Sucked Your Leader Soul Dry? Best-selling author, Positive Culture Architect, and Executive Coach Dr. Joey Faucette shares the secrets to how you can grow a root-to-fruit culture that produces an abundant harvest of people and profits. Drawing from powerful insights with seven culture architects featured on his Work Positive Podcast, Dr. Joey gives you the fruit tree framework and how it cultivates soul-less leadership into sustainable growth. Roots—do the inside work that grows your leader soul, so you nourish the culture.

Shut Up and Listen! is a true leadership roadmap to the summit of career success and satisfaction, featuring concise principles for entrepreneurs and business leaders at any level. Tilman Fertitta, also known as the Billion Dollar Buyer, started his hospitality empire thirty years ago with just...

Unlock the secret to effortless success with "How to Hustle by a List: How to Get the Discipline to Succeed Automatically." This transformative guide reveals the power of list-based productivity strategies to help you quickly achieve your goals. By mastering the art of list-making, you'll discover how to streamline your tasks, boost your productivity, and maintain discipline effortlessly. This book is packed with practical tips, real-life examples, and actionable steps to revolutionize how you approach your daily routines.

Tired of Finishing Last in the Race to Develop Talent? Are you a people leader who's exhausted from watching 70% of employees struggle with skills gaps while training programs change nothing? Are you ready to stop losing top talent to competitors and start winning with a work culture so compelling that 94% of your employees stay longer? Dr. Joey Faucette shares the secrets of champion people leaders who win the race to develop talent in today's accelerated business environment.

Are you losing top talent? In this practical guide, Dr. Joey Faucette reveals how successful people leaders stop losing their best performers to the competition. Drawing from powerful insights with eight culture architects featured on his Work Positive Podcast plus his own 40+ years of positive culture work, he shows how the R.E.T.A.I.N. framework transforms exhausting turnover into energizing loyalty. Discover how to: Realign to Retain — why 68% of departures have nothing to do with money. Empathize to Lead with Heart — add 2.5 years to how long employees picture staying.

Create a culture where people become their best selves and profits soar. In this practical guide, Dr. Joey Faucette reveals the 6 strategies HR leaders and business owners implement to create Becoming @ Work cultures so people develop into their best selves.

In this practical guide, Dr. Joey Faucette reveals how successful people leaders navigate today’s constant change. Drawing from powerful insights with nine culture architects featured on his Work Positive Podcast, he shows how the T.R.A.N.S.F.O.R.M. framework turns exhausting upheaval into energizing opportunity. Discover how to: Transform Turmoil into Triumph with crisis-tested flight plans. Relentless Vision Overcomes Uncertainty for competitive advantage. Adaptability Quotient (AQ) is Vital—build yours now. Need to Know Yourself through powerful self-awareness.

In this practical guide, Dr. Joey Faucette curates powerful insights from 15 culture architects featured on his Work Positive Podcast. Each chapter delivers one action you can implement this week to create a positive culture that grows people and profits. No overwhelming BHAGs. Just proven, battle-tested tactics from leaders transforming organizations like Golden 1 Credit Union, Smokey Bones, Clune Construction, and more.