Resultados para "Magic" en Gestión y liderazgo

This book takes everything that three remarkable authors - a corporate strategist, the former acting director of the CIA, and a world-renowned magician - have learned about magic and packs it into a unique framework that captures the best of this art form and relates it directly to lessons applicable to a wide variety of business enterprises. The authors' objective is not to create a new generation of magicians, but to adapt nine strategies of the world's greatest magicians and inspire boundless imagination, bolster innovation, energize leadership, and spark success in any business.

Years of experience as a magician taught Tim David that real magic is all about words, and the way they influence the minds of the audience. What sets a professional magician apart from an amateur are people skills like communication, influence, and engagement - skills that are also effective in the workplace. By applying seven "magic" words in a business setting, David offers tools for effective and persuasive communication.

Veteran business leader J. Derrill Rice understands empowerment through and through—because he’s benefited from it his entire life. And he’s always made sure it benefited those around him as well. Now, in his new book, The Magic of Empowerment: My Journey in Servant Leadership, Rice explores how empowerment fueled his many achievements from growing up the child of a single mom to becoming the CEO of a number of successful manufacturing companies.

Most leaders understand that engaged employees are passionate about their jobs and deliver better results, and most of us know what it’s like to either be engaged or disengaged in a workplace where we spend most of our waking hours. Yet, most don’t understand how engagement really works. Maylett introduces you to the five MAGIC keys of employee engagement - Meaning, Autonomy, Growth, Impact, and Connection - and discusses how leaders can help employees achieve higher levels of engagement, while engaging ourselves in the journey as well.

It takes a special kind of magic for a challenger brand to achieve seemingly impossible customer-centric results. It’s that magic that makes Australian telecommunications company Macquarie Technology world leaders in award-winning customer experience. Joseph A. Michelli—the bestselling author of books about brands renowned for their stellar service and outstanding growth, such as The Ritz-Carlton, Mercedes-Benz, and Starbucks—was so impressed by Macquarie’s ability to deliver transformative customer experiences that he felt compelled to share this book.

In It's Not Magic, author, chartered psychologist, and professor, John Amaechi, delivers an impactful discussion of the dull, ordinary, energy-expensive, and transformative behaviors that define the world's best leaders.

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

Shep Hyken believes that if you just work to satisfy customers, you are just average and in danger of losing your customers. Shep discusses the importance of speed in customer service; it's the difference between good service and incredibly great service. Consistency of your customer service effort is crucial to creating moments of magic for your customers.

創業50 年を迎えるセイビ九州が積み重ねてきた、実績とノウハウを紹介。未経験でビル清掃の仕事に飛び込んだ一人の女性の成長を通して、ビル清掃とは何かを描きます。

In Bring Your Human to Work, Erica Keswin laid down the rules and protocols of a human workplace. Now, in Rituals Roadmap, she shows us how to further employee engagement, explaining that workplace rituals foster a sense of belonging and help workers connect with one another and their work.

إذا أردت تعلّم فن القيادة وإتقانه فيلزمك الاستماع إلى هذا الكتاب قبل البدء بأيّ شيء لتتعرَّف على القيادة كعلم وتتعلَّم كيفية وضع خطة لتطوير مهاراتك لتقترب من خبرات القادة الناجحين وتعاينها.

HOW DOES MAGIC HAPPEN? The Ogilvy advertising legend—“one of the leading minds in the world of branding” (NPR)—explores the art and science of conjuring irresistible products and ideas. ""A breakthrough book. Wonderfully applicable to about everything in life."" —Nassim Nicholas...

We all love the fairy tales we grew up on, creating a world in which good always wins over evil, where those whose hearts are true and who do the right thing come out on top. But, grown-up competition for success is rough, even cutthroat, and we've often heard that nice guys finish last. Not...

What if the key to becoming a better leader, friend, and change-maker was hidden within your own reflection? When Mira stumbles across an ad for the “Magic Mirror—One Look Makes You a Better Person,” she’s skeptical. But curiosity pulls her into a journey beyond anything she imagined. Guided by the enigmatic Elara, Mira steps through the mirror into a world where self-discovery, empathy, and action converge.

Supercharge your effectiveness as a coach with this essential guide to reflective coaching. Coaching can create transformational results through the fundamental art of asking insightful questions... but how do you know which questions to ask? This audiobook introduces you to the MAGIC Coaching Methodology and provides you with an invaluable set of core questions to accompany you through the coaching process.

Virtually no business owners follow a few basic principles of business to nearly the degree they deserve. These magic principles almost ensure success, both short-term and long-term, when understood and applied. The magic lies in how easy they are to apply. Small Business Magic is all about those principles, which the author has spent years in analyzing and refining.

We are terrible at managing creativity and innovation. But we're trying our best. Just beneath the ceiling of meeting rooms at night, everywhere around the world, from London to Lahore, Honolulu to Ho Chi Minh City, there is something sad happening. Above the long table and strewn chairs, amid the fluorescent light that has been left on despite the energy saving directive on the wall, there are a million little ideas just floating amongst the dust particles, drifting in the air.

How can you record and distribute audio products easily in digital format? What are the critical steps you must take to enable customers to download your recordings? John Runnette, one of the industry's most respected audio producers, has agreed to share his tips and techniques on how you can refine, tune up, and expand your content in ways you never thought possible.

Ignite your employees and infuse a real connection within your teams! Forge new partnerships utilizing field-tested ceremonies that promote human connection! Dare to set an intention which will transform your workplace! Connection within a team doesn’t happen by accident; it happens with intention. With actionable skill building activities which elevate emotional and spiritual intelligence (EQ and SQ), Amy Lynn Durham gives you step-by-step tools to help improve employee morale—and profitability.

“It’s not the magic that makes it work; it’s the way we work that makes it magic.” The secret for creating “magic” in our careers, our organizations, and our lives is simple: outstanding leadership—the kind that inspires employees, delights customers, and achieves extraordinary...