Resultados para "Patiënt" en Gestión y liderazgo

Great medical practices create an experience so positive that patients can't stop talking about it. Patients talk to friends, relatives, and acquaintances about the care they received. They can't help posting nice things about this great practice on social media. And they can't imagine recommending anyone else. Patient Care The Sandler Way shows how to create this experience. It offers timeless, proven principles for effective patient care, based on the communication skills and success principles of the Sandler Selling System.

Exciting new technology is revolutionizing healthcare in the twenty-first century. This visionary guide by the former CIO of the Cleveland Clinic shows you how to design, implement, and maximize your organization's IT systems to deliver fully integrated, coordinated, high-quality care. Using the latest advancements in IT, you'll be able to access and apply a range of online tools and field-tested strategies to any organization. Go behind the scenes at Clinic Cleveland to see how caregivers executed their IT strategy in a working environment—and how patients benefitted as a result.

Physicians lead. It's an integral part of what they do. They lead patients, they lead healthcare teams, they lead colleagues, departments, and organizations. But most doctors receive very little training in leadership. Leon E. Moores, MD, DSc, FACS is a neurosurgeon and seasoned healthcare leader who literally wrote the book on physician leadership for the U.S. Army. A West Point graduate, Moores became an officer and a surgeon in the Army and recognized how the lack of formal leadership training for doctors impacts physician effectiveness, team performance, and patient outcomes.

Cleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nation, but it was not always a leader in patient experience. How did Cleveland Clinic turn itself around so effectively and so quickly? More important, how can you do the same with your organization? Service Fanatics reveals the strategies and tactics the Clinic applied to become one of today's leading patient-experience healthcare organizations - methods that seamlessly translate to any business seeking to improve its customer experience. 

Pharma Customer Experience reveals twenty secrets that pharmaceutical and biotechnology companies are using today to connect emotionally with their customers—both patients and healthcare professionals.

You really can make a positive effective impact on your patients from start to finish by looking at your practice through the eyes of your consumer. The advice offered in Dental Image Branding is for the dentist, hygienist, office manager, and dental assistants. It takes a village to create an image and a consistent practice brand. Janice Hurley will show you how to avoid the biggest mistakes that drive away patients and how to optimize patient impact using the five senses: what patients see, hear, smell, taste, and feel.

The Patient Organization is a companion book to be used alongside today’s popular Organizational Operating Systems (OOS), to explain what’s under the hood, why they work, why they don’t work, and what you can do about it.

Master healthcare leadership and navigate daily operational pressure with a high-stakes strategic roadmap. Perfect for your morning commute, this empowering guide transforms financial and regulatory strain into clear, actionable decision-making. Shift from merely surviving shift-to-shift...

Master healthcare leadership and conquer clinical burnout with actionable strategies to transform medical workplace culture. When managing severe staffing shortages, high-acuity patients, and relentless regulatory pressure, abstract management theories fall flat. This empowering audio experience...

Master nursing leadership and accelerate your medical career without sacrificing patient care or your own sanity. Perfect for your morning commute before a demanding shift, this empowering guide tackles the emotional whiplash of transitioning from bedside clinician to decisive team manager...

The biggest barrier entrepreneurs face is the insurmountable number of obstacles to overcome, coupled with the lack of time to find solutions to them all. They are trapped in the mindset that in order to be successful they must do everything, but they don't know where to start. How do you determine what needs to be fixed first? How do you accurately prioritize your to-do list? If you had only a compass and a road map, you could navigate your business' problems with confidence.

Are you an integrative medical practitioner feeling overwhelmed, undervalued, and heading toward burnout? You're not alone. Many clinic owners find themselves trapped in a win-lose relationship with their practice—working overtime, going home exhausted, and watching their dream of making a difference slip away. But there's a better way. In this groundbreaking book, practice valuation expert Sean Robertson reveals the proven framework that has helped countless integrative medical practitioners transform their practices from sources of burnout into thriving, profitable businesses.