Resultados para "Questa" en Gestión

Dan Heath, explora cómo prevenir los problemas antes de que estos ocurran, basándose en los conocimientos de cientos de entrevistas mantenidas con “solucionadores”. Explora las fuerzas psicológicas que nos empujan a tener ese tipo de comportamiento, incluyendo la “ceguera ante los problemas”, que puede provocar que no seamos capaces de ver los graves conflictos que nos rodean. Explica cómo anticiparnos al origen del problema en lugar de reaccionar cuando este sucede, introduciéndonos en la mentalidad de aquellos que han conseguido superar ese tipo de comportamiento.

Dr. Tony Alessandra interviews Phil Wexler on the quest for excellence. Phil Wexler discusses prescriptions for achieving customer service excellence. He differentiates between being an operations-driven company versus a customer-driven company. Phil also proposes creating demanding and complaining customers and the benefits of doing so. You need to set high expectations for your customers so that when they shop your competition, the competition pales by comparison to your company.

What does it take to thrive in one of the most pressurised leadership roles in modern times? What is the real story behind the men in the football hotseat who shape the dreams and ambitions of millions? The First 100 Days: Lessons in Leadership from the Football Bosses is both an entertaining book for football fans and a self-help manual for those embarking on a leadership challenge of their own. 

Data is everywhere, coming at us in a never-ceasing, ever-rising river that threatens to overwhelm us. Igor Tulchinsky, the trader behind global quantitative investment management firm WorldQuant, reveals, how natural patterns underlie data patterns that may dictate life or death, success, or failure. This book demonstrates how to exercise real intelligence by discerning the patterns that surround us every day and how to leverage this information into success in the workplace and beyond.

In addition to his work as an entrepreneur, corporate executive, and consultant, for the last 16 years August Turak worked alongside the Trappist monks of Mepkin Abbey, watching firsthand as they undertook new enterprises and sustained an incredibly successful business practice. Service and selflessness are at the heart of this 1,500-year-old monastic tradition’s remarkable business success, an ancient though immensely relevant economic model that preserves what is positive and productive about capitalism while transcending its ethical limitations and internal contradictions.