Resultados para "Talk Talk" en Comportamiento organizacional y en el lugar de trabajo

The costs of faulty communication are enormous for companies. Each year, billions of dollars are lost, precious time is wasted, innovation is thwarted, and morale suffers. But sharpening influence skills can address these challenges and create huge payoffs.

For Jim McCann, the founder and CEO of the world’s leading florist, 1-800-Flowers.com, being open and ready to speak to a variety of audiences is his most powerful leadership tool. In Talk Is (Not!) Cheap, McCann illustrates how the art of conversation leadership - the process he developed to engage others and create forward momentum in the workplace - can be used to inspire, innovate, and win. Using a blend of how-to and insightful personal stories, this audiobook argues that the gift of gab may just be the most critical (and undervalued) skill set in today’s workplace.

A cultura de uma organização pode significar a diferença entre sucesso e fracasso. Líderes deixam longas sombras culturais por onde passam, e se você quer mudar a cultura corporativa para melhor, você deve ser o exemplo a ser seguido. Neste audiolivro, Carolyn Taylor fornece um guia inovador para a construção de uma cultura eficaz em todos os seus aspectos, demonstrando ao ouvinte como liderar, definir, planejar, analisar e capitalizar sobre aspectos culturais, e como transformar a si mesmo e sua respectiva organização.

Carol Fleming wants to show you that small talk is not as “small” as you might think. It’s the foundation of every relationship, professional and personal. It is the sound of people reaching out to each other, searching for similarities, shared interests, goodwill, connections, and friendship. And it’s something we all do every day with people we know. It’s just the one little bit about strangers that throws some people off. Graceful social conversation can be learned, even by those requiring the smallest of baby steps.

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation. With practical advice and conversation cheat sheets, The Fine Art of Small Talk will help you learn to feel more comfortable in any type of social situation.

This audiobook helps you to become familiar with the terms that business people use while trading; it will show you how to apply potent commercial expressions in easy and unforced conversations. Here you are taught to recognize the keynote words of trade and commerce, and you are taught how to profit from them. The correct word actually clinches the sale.

- Have you ever been put on the spot and kicked yourself later for not having a substantial, confident response? - Have you ever lost out on a promotion because you didn't get along with your colleagues or boss? - Have you ever blanked when delivering a speech or a presentation? Saying the right...

Suzy Burke, PhD, Ryan Berman, and Rhett Power have devoted their careers to examining how and why our minds work against us. And it’s this expertise that informs Headamentals—a concise, actionable guide that helps leaders silence negative self-talk before it spirals into toxic team-talk.

A brilliant counter-narrative for restoring humanity to the bottom-line, numbers-obsessed culture of the modern, 21st century workplace. In a time of unusual stress, with a pandemic raging and economic insecurity and dislocation increasing, we need to rediscover the values that make us human...

Overcoming Fake Talk explains why we often fail at our most important communications and offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results. You'll develop an understanding of the skills for holding a REAL conversation, including both the "said" and the "unsaid" elements present in any conversation; discover the framework for preparing and holding difficult yet meaningful conversations; and learn to no longer avoid the tough conversations they need to have.

Many White leaders want to create change but don't know how to do so appropriately and effectively. How do you know where the blind spots are that can create obstacles for people of color? Your intentions may be sincere and heartfelt, but intentions aren't enough. In It's Time to Talk About Race at Work, Kelly McDonald delivers a much-needed road map for businesspeople.

In Good Business, Novelli begins with his early career success in Mad Men-era marketing, which left him feeling unfulfilled. He describes the process of changing career trajectory: how he helped reposition the Peace Corps; built Porter Novelli, a global PR agency for social impact; fought the Tobacco Wars; and became CEO of AARP, the largest nonprofit in America.

Discover how to navigate the world with confidence, even when you’re not really sure how to talk to people. Do you feel uncomfortable at gatherings and events? Do you have a friend "circle" of three friends or fewer? Do you prefer texting over calling? If you answered yes to the above questions, congratulations! You’re an introvert. The difficulties of being an introvert are manifold. Everyday activities require you to talk to people, engage in casual chit-chat over the phone, and interact with them through social media.

As a leader, team member, mom, or dad, it’s not enough for people to just hear you; they also need to be motivated to listen to you and understand what you’re saying. Everyone is different, has different motivations, needs, and conflict triggers. If you want to avoid miscommunication, mismanagement, and conflict, you need to know how to individualize your communication. This book explains not only the concepts of the Process Communication Model®, it also gives you highly practical application examples.

An indispensable practical toolkit for dismantling racism in the workplace without fear Reporting and personal testimonials have exposed racism in every institution in this country. But knowing that racism exists isn’t nearly enough. Social media posts about #BlackLivesMatter are nice, but how...

On a scale of one to 10, how well can you control your temper on the phone? For me, I have moved from a two to a solid seven on most days. But I wasn’t always that way. It took a lot of practice and specific techniques to reach that point.

This timely and practical book is for any employee, manager, or leader who wants to understand mental health at a deeper level, and learn how to talk about it really well in the workplace.

Let's be honest: Your coworkers can drive you crazy sometimes. You spend your days navigating a minefield of passive-aggressive emails, pointless meetings, and downright “less than smart” behavior. You dream of a workplace where you can say what you really think... without getting fired. HR Approved Ways to Say (Almost) Anything to Coworkers is your secret sauce. This book will show you how to tame the chaos, conquer difficult people, and reclaim your sanity—all while keeping your HR record squeaky clean.

Taboo Topics by Nicole Johnston is a powerful manifesto for every woman ready to break free from silence and reclaim her power. From the hidden struggles of sexism to the unspoken realities of periods and menopause, this book dares to address the topics society often shies away from.

A Living Now Book Awards Gold Medalist, Social Activism/Charity A practical, shame-free guide for navigating conversations across our differences at a time of rapid social change. In the current period of social and political unrest, conversations about identity are becoming more frequent and...