Resultados para "The List" en Gestión

In this interconnected world dominated by social media, consumers’ voices are broadcast louder and wider than ever before. Companies are faced with the choice to either listen to their customers and thrive…or eventually die. No matter what industry you’re in, you need to deliver an exceptional experience to customers that will make them want to shout your name from the rooftops! In Listen Or Die, customer experience expert Sean McDade presents 40 quick, easy-to-use best practices for creating an exemplary Voice of Customer (VoC) program.

When it comes to business development, professionals often struggle—not from a lack of opportunities but from not knowing where to focus their attention. In a world where we can access anyone through six degrees of separation, our 500+ LinkedIn connections and cluttered CRM databases only exacerbate the question: "What is the best use of my time?" The Short List delivers a clear, actionable guide to identifying the people you need to prioritize and the techniques you can use to nurture those relationships into career catalysts.

ビジネス・経済分野で今後長く読み継がれていくであろう「名著」をテーマとし、その本が示す社会構造や、現代ビジネスパーソンにとってのメッセージを、雑談もまじえながら読み解いていきます。

Hear Ari Weinzweig, founder of the Zingerman's wildly successful restaurants and food-service companies, discuss its humble beginnings in Ann Arbor, Michigan, as well as principles on customer service and handling customer complaints, measuring service, and hiring tips.

Clutter is not just a minor annoyance or an organizational challenge. It can damage self-esteem and relationships, contribute to financial problems, and even lead to unemployment. Stop Clutter from Stealing Your Life is written by a recovering clutterer who knows first-hand what clutter can do and how it can be controlled.

“東大・MBA・コンサルで通用する思考技術は小学校の国語で学んだーー「論理的思考力」と「他者への理解・共感力」が同時に鍛えられる。めっちゃおすすめです。”

Learn the 25 keys in managing the growth of a business, including identifying your company's competitive advantage, implementing a total quality strategy, hiring a professional management team and creating a visionary growth-oriented corporate culture. Part of The New York Times Pocket MBA Series.

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The rise of digital communications has led to three emergent, often problematic, forces: automation, the speed and volume of information transfer, and an unmet need for people to feel more than satisfied in their interpersonal transactions, particularly between seller and consumer. Following in the footsteps of their popular website and podcast, educators and entrepreneurs Dr. Reshan Richards and Stephen Valentine created this audiobook to address the challenges brought on by these rising trends.

＜Kindle推定DL数2400部超え！SNS・広告ゼロで売れ続けてます！＞「自分の好きなことを仕事にして、起業したいんだよね」

We know the impacts of poor leadership: lackluster performance, missed opportunities, deleterious cultures, and, in some cases, disaster. While these issues are all too common, leaders also possess an immense opportunity. They can create a speak-up culture, one in which people feel it is both safe and worth it to share their ideas, concerns, disagreements, and even mistakes—all for the betterment of the organization. Speak-Up Culture is for leaders at all levels who desire to know a better way to behave as a leader.

Learn the 25 keys to a great business plan, including writing the company's mission, identifying marketing opportunities, calculating appropriate financial ratios, and projecting growth rates, that will help guide your company's expansion and attract necessary funding. Business Planning is part of The New York Times Pocket MBA Series.

We're in the midst of a revolution. Quantum leaps in technology are enabling organizations to observe and measure people's behavior in real time, communicate internally at extraordinary speed, and innovate continuously. These new, software-driven technologies are transforming the way companies interact with their customers, employees, and other stakeholders.

Each time you do business with a customer, it's a listening test. You can pass the test and encourage customers to return, or you can fail the test and lose customers to competitors. This program will give you techniques and tips to make you and your co-workers become better listeners that customers truly appreciate. Learn to develop a listening attitude, overcome the 3 most common customer complaints, use "focus-in" questions that help customers communicate their needs, and more. Suitable for all staff members.

The Stop Doing List gets you off the treadmill of unproductive, frenetic activity and sets you on the path toward growth. Running a business has never been easy, but today's nonstop 24/7/365 world makes moving forward more difficult than ever before. Plenty of resources can show you how to make lists, create schedules, and manage your time, but they all seem to expect your time to be 100 percent devoted to work - not only is that no way to live, it's no way to grow. Instead, try doing less.

Shut Up and Listen! is a true leadership roadmap to the summit of career success and satisfaction, featuring concise principles for entrepreneurs and business leaders at any level. Tilman Fertitta, also known as the Billion Dollar Buyer, started his hospitality empire thirty years ago with just...

Unlock the secret to effortless success with "How to Hustle by a List: How to Get the Discipline to Succeed Automatically." This transformative guide reveals the power of list-based productivity strategies to help you quickly achieve your goals. By mastering the art of list-making, you'll discover how to streamline your tasks, boost your productivity, and maintain discipline effortlessly. This book is packed with practical tips, real-life examples, and actionable steps to revolutionize how you approach your daily routines.

Dr. Joey Faucette reveals in this practical short book exactly how HR leaders and business owners redefine work to create cultures that engage people and grow profits. Drawing from his four decades of culture transformation success and real stories from his Work Positive Podcast guests, he reveals how the E. N. G. A. G. E. framework revolutionizes the human-work relationship.

Want to know what REALLY goes into corporate hiring and firing decisions? Promotions and disciplinary actions? The resolution of bizarre, comic and tragic worker issues? In this revealing and entertaining book of bite-sized stories, you'll learn of formidable situations resolved by seasoned leaders and their HR partners in the U.S. and abroad. You’ll enjoy a unique view of the drama and mischief taking place inside HR. Most often it is a grind; sometimes things get downright wacky. It's time to hear the stories your colleagues in Human Resources wanted to share but couldn’t...until now.

In Reinventing Social Change, author, speaker, and consultant Nell Edgington offers a bold new roadmap to overcoming the unfair and limiting system in which social change leaders have operated for too long. Through case studies, exercises, and practical tools, she shows you how to reclaim your power, kiss scarcity goodbye, and attract all the money and people necessary to achieve the social change you offer.

In den letzten Jahren hat sich viel verändert hinsichtlich der Erwartungen von Führungskräften an die Mitarbeiter...