Resultados para "You Can Do It" en Gestión

Customer service goals have been articulated, messages drilled, and incentive programs created. But many employees still deliver lackluster service. What does it take to get them functioning as stellar frontline representatives of the company? Rather than offering another set of tactics for improving customer service, this audiobook takes a novel approach by rooting out the real reasons employees aren’t delivering the service they should.

Talk to anyone about Diversity, Equity and Inclusion (DEI) and it sparks a whole range of emotions. Why? Because DEI, at its very core, is about values and beliefs, and it’s about change. So it is no surprise then, that despite putting in place a DEI strategy and multiple initiatives, so many organizations get stuck. Beyond Discomfort reveals a new model of inclusive leadership, which describes four belief systems and associated emotional responses to DEI.

This audiobook is a must-listen for anyone who wants to know what really happens behind the scenes in business. Rich E. Cunningham uses his own unique blend of experience and humor to take a quirky and insightful look at the challenges business managers and owners face every day. Rich has been part of the business world for more than 20 years, and his thought-provoking advice is invaluable.

Company culture is what gets people excited to come to work each day - yes, excited! Healthy company culture is the key to transform your workplace from the mundane, boring, and average into the extraordinary and superbly productive place of your dreams. Once you understand company culture and how to implement it into your workplace, it’s simply a matter of consistency before every one of your coworkers begins beaming with joy.

Business owners and leaders are being challenged as never before. The trends are changing fast, business models are under attack, clients are fickle, and staff expectations are rising. It can make for very reactionary leadership...but that is not what drives sustainable success. As you're seeking to drive the growth, performance, and, ultimately, value of your business, what must be done to avoid stalling through the climb? At last, there is a book that supports leaders in not only surviving, but thriving in this context.