Títulos en Gestión

This audiobook is for managers who have tried to deliver business change but felt frustrated and disempowered by the experience. It is for people who want to stand up and make a difference igniting and inspiring successful change but don’t know where to start. This audiobook is a complete toolkit for aspiring change superheroes!

This book will give you a head start if your goal is to start using work visualization tools such as Kanban for your business. The methods discussed in this book have been proven effective for several businesses and learning about them might just give you an advantage over your competitors who have yet to adopt to this kind of thinking.

Listen to hilarious stories with serious lessons that Michael Lopp extracts from his varied and sometimes bizarre experiences as a manager at Apple, Pinterest, Palantir, Netscape, Symantec, Slack, and Borland. Many of the stories first appeared in primitive form in Lopp’s perennially popular blog, Rands in Repose. The third edition of Managing Humans contains a whole new season of episodes from the ongoing saga of Lopp's adventures in Silicon Valley, together with classic episodes remastered for high fidelity and freshness. 

Kaizen, skills, integration: three words that 20 years ago didn't mean anything, today they mean a lot. Our economy and society rotate around these concepts. Which role do they play in our life? Furthermore, we all know that the globalization is making our system changing so fast that we literally have to run! And who wins the marathon at the end? The business with the best players. The most motivated, the most skilled-matching team.

Are you over-extended, over-distracted, and overwhelmed? Do you work at a breakneck pace all day, only to find that you haven’t accomplished the most important things on your agenda when you leave the office? The world has changed, and the way we work has to change, too. With wisdom from 20 leading creative minds, Manage Your Day-to-Day will give you a toolkit for tackling the new challenges of a 24/7, always-on workplace.

The first edition of A Complaint is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied or buried, but are instead valuable pieces of feedback that can be used to improve an organization's products and services. This new edition has been thoroughly revised and updated. There are two brand new chapters on the Internet, a new section entitled Handling Complaints Directed at You and another new section that discusses how to complain.

Objectives and Key Results is the first full-fledged reference guide on Objectives and Key Results, a critical-thinking framework designed to help organizations create value through focus, alignment, and better communication. Written by two leading OKRs consultants and researchers, this audiobook provides a one-stop resource for organizations looking to quantify qualitative goals. You'll learn how OKRs came to be and how leading companies use them every day to help teams and employees stretch their thinking about what's possible.

"Da soli si va veloci, insieme si va più lontani" dice un famoso proverbio. Il segreto è avere delle persone al proprio fianco a cui saper delegare. Liberarsi del lavoro in eccesso, affidando ad altri le attività operative. Smetti di essere il tuttofare della tua azienda! Costruisci un sistema che ti renda "superfluo"! Tu devi impostare, creare la strategia, guidare l'azienda dall'alto. Ma devi far sì che i tuoi collaboratori lavorino per te, non devi lavorare tu per loro.

The employer-employee relationship is broken, and managers face a seemingly impossible dilemma: the old model of guaranteed long-term employment no longer works in a business environment defined by continuous change, but neither does a system in which every employee acts like a free agent. The solution? Stop thinking of employees as either family or free agents. Think of them instead as allies.

Henry Ford, uno dei più famosi imprenditori della storia americana, fu il fondatore dell'omonima casa di produzione di automobili, la Ford Motor Company, conosciuta anche solo come Ford. Qui seguiremo i momenti salienti della compagnia, gli alti e i bassi, attraverso aneddoti e citazioni. Cercheremo di capire come ha fatto un uomo dalle umili origini, nato in una famiglia di agricoltori nella periferia di Detroit, a fondare e dirigere uno dei più grandi imperi industriali del XX secolo e diventare un esempio per ogni manager. Cercheremo, insomma, di capire il segreto del suo successo.

A lot has been said about customer service, but never before has there been so many experts in one place offering their wisdom on finding and retaining customer loyalty. Each chapter is a recorded conversation with each guru and is designed with the listener in mind, not the reader. The power of this audiobook is that it provides a breadth of different views from different leading business experts on customer service all in volume.

Containers are revolutionizing the way we build, ship, and run our applications. But like all good things, they come with their own set of challenges. This is where Kubernetes enters the scene. Kubernetes helps you deploy and manage containerized applications at scale. With Kubernetes, you can develop your applications on your laptop, deploy to your chosen cloud platform, migrate to a different cloud platform, and even migrate to your private cloud at your on-premises datacenter.

We've been told all our lives that whether you win or lose isn't important; it's how you play the game that matters. This is true in sports, business, or any other endeavor. But how you "play the game" has a lot to do with its outcome. And a good coach - one who places respect and conviction above popularity, who is firm yet open to the players' individual needs - can inspire their team to greatness, whether it is a football team, a work group, a committee, or a family.

Combining his personal insight with wisdom from the greatest minds in history, the "Dean of Personal Development" Earl Nightingale provides original and creative commentaries on life and the ways of successful living. Just as the success or failure of any business depends on its management, so the success or failure of a person depends on the way he or she manages himself or herself. The Direct Line will teach you how to take control of your life and find happiness and contentment from the journey of striving toward your goals and cultivating a meaningful existence.

Aguda crítica a los modelos económicos actuales e ideas audaces para enfrentar la crisis económica mundial, el más reciente libro de Robert Kiyosaki plantea además las siguientes cuestiones: ¿Podrá Barak Obama sacar a Estados Unidos del conflicto económico? ¿Cuál es el papel de los grandes inversionistas internacionales en esta coyuntura económica mundial? ¿Hacia dónde se dirigen los mercados financieros?

Para muchos, ser líder es un don, una habilidad con la que algunos nacen y otros no. Parece que fuera natural. Pero a ser líder también se aprende. Porque todos, de una u otra manera, ejercemos influencia en algún ámbito de nuestra vida. No se trata de títulos ni de poder. Se trata de encontrar en nosotros el potencial para serlo. En este nuevo libro, Bernardo Stamateas presenta los principios y las herramientas prácticas para ayudar a superar la adversidad y mejorar la comunicación, el compromiso y el rendimiento.

The bestselling business book from award-winning restauranteur Danny Meyer, of Union Square Cafe, Gramercy Tavern, and Shake Shack Seventy-five percent of all new restaurant ventures fail, and of those that do stick around, only a few become icons. Danny Meyer started Union Square Cafe when he...

Determina il tuo obiettivo, determina il tuo successo! "L'Obiettivo" è riconosciuto come un importante bestseller per il management che ha trasformato il mondo del business. Un romanzo sull'ottimizzazione dei processi? È possibile? Non solo è possibile, ma risulta avvincente dal primo all'ultimo minuto. L'autore racconta la storia di Alex Rogo, direttore di una fabbrica che sta vivendo tempi duri: i rendimenti calano, gli ordini sono in ritardo e l'intero stabilimento è a rischio chiusura. Alex ha solo novanta giorni per salvare la sua fabbrica.

There is a competitive advantage out there, arguably more powerful than any other. Is it superior strategy? Faster innovation? Smarter employees? No, New York Times best-selling author, Patrick Lencioni, argues that the seminal difference between successful companies and mediocre ones has little to do with what they know and how smart they are and more to do with how healthy they are.

Within each corporation are anywhere from a few to hundreds of separate tribes. In Tribal Leadership, Dave Logan, John King, and Halee Fischer-Wright demonstrate how these tribes develop - and show you how to assess them and lead them to maximize productivity and growth. A business management book like no other, Tribal Leadership is an essential tool to help managers and business leaders take better control of their organizations by utilizing the unique characteristics of the tribes that exist within.