Títulos en Comunicación empresarial

Lezioni in aula con Francesco Muzzarelli che spiega strumenti e tecniche per diventare collaboratori efficaci.

Ogni giorno milioni di voci viaggiano sulle linee telefoniche con l'obiettivo di generare opportunità commerciali.

Join a bestselling author and an internationally published psychologist in an entertaining look at successfully dealing with intimidating personality types. Get prepared for crucial conversations with the top seven personality types and learn how successful leaders deal with their challenges. Mastery in dealing with difficult people and tense situations is a learned skill, and through this program you will learn techniques that will allow you to easily and rapidly handle interpersonal communications issues.

Listening is just as important as speaking. Good listening draws people to you. Poor listening causes them to drift away. This program offers a powerful set of tools to help you build your listening skills up to maximum effectiveness. Jumpstart your way to better listening today!

Do you ever wonder how your could become more influential? Would you like to know how to get people to instantly accept and like you? What if you knew the verbal and nonverbal tactics that immediately give you credibility? Well here they are! You can start using these strategies today to build a winning, commanding presence. Dr. Larry Iverson will guide you through proven methods that will help you make a positive impact and be more persuasive with everyone you meet.

This unique book enables communicators of all kinds to think on their feet, even when taken by surprise. It is the ideal book for corporate trainers, speakers, and teachers who do not want to be caught in a pinch. Lowe provides presenters with the basic skills necessary to incorporate improvisational thinking and speaking into their own presentational style. The pathways opened by this ancient theater form can transform a presenter's most fundamental approaches to teaching, training, and communicating.

Leadership and influence author Chris Widener teaches a simple three-step process to make sure you're always prepared to talk to anybody, anytime and anywhere. Have you ever felt like you don't know what to say in a social situation? Is small talk not your thing? If so, then this is the perfect program to equip you with the skills you need to be a great conversationalist at social events, business meetings, with your superiors, and with friends. Banish those awkward moments with this simple and memorable system by a professional speaker who is never at a loss for words. Never feel like you don't know what to say again!

Charm is good business. It can increase your income, boost your status, and establish and maintain your reputation. Most businesspeople don't fully understand the concept of charm. It ought to be a reflex, a conditioned response, to "turn on the charm" when dealing with customers, clients, associates, and employees, but it isn't. Charm draws customers. Charm gets noticed. But charm is only partly innate. Much of it is learned.

Not all salespeople plan on a career in sales. Often, sales chooses them and suddenly they find themselves in a profession they aren't fully prepared for. The Accidental Salesperson is the answer, providing the advice and inspiration they need to master the essentials and hit the ground running. Fully updated to reflect the changes in the marketplace, the second edition provides a much-needed roadmap anyone can use to excel in sales.

A unique and significant guide to selling more books through personal appearances and online interviews, brimming with information and resources as well as tips and ideas from nearly two dozen author-speaker professionals.The most powerful tool in your book promotion toolkit is your personality. The fact is that personality sells books.

How did an American immigrant without a college education go from Venice Beach T-shirt vendor to television's most successful producer? How did a timid pastor's son surmount a paralysing fear of public speaking to sell out Yankee Stadium, twice? How did the city of Tokyo create a PowerPoint...

Strategic leadership is essential to business success: Strong leaders are those who successfully navigate a great shift: from tactical doer to strategic leader. Regardless of your industry, line of business, or sector, your organization desperately needs strategic leaders. A strategic leader is tuned in to the needs of the business, understands how his or her actions impact corporate objectives, and uses data to make smart decisions. Whether you're leading a department team or running your own company, a strategic leader clearly propels business performance.

A former FBI agent shares his simple but powerful toolkit for assessing who you can trust--and who you can't. After two decades as a behavior analyst in the FBI, Robin Dreeke knows a thing or two about sizing people up. He's navigated complex situations that range from handling Russian spies to...

With emerging technology transforming customer expectations, it's important to keep a laser focus on the experience companies provide their customers. Tomorrow's customers need to be targeted today! Customer experience futurist Blake Morgan outlines ten easy-to-follow customer experience...

Designed as both a companion piece to the author's previous book, The Power of Understanding People, and a stand-alone work, The Power of Understanding Yourself provides listeners with a blueprint for examining their true purpose and approach to life and a map for achieving greater personal happiness, professional success, and self-awareness.   

Meeting strangers at a party, alone in the elevator with the CEO, declining a second date because the first was a disaster - social situations apply a lot of pressure to do and say the right thing. 50 Essential Etiquette Lessons shows you the best way to approach these common challenges with confidence and ease. Never mind putting your pinkies up when you drink tea - this guide is packed with modern examples of how to handle any sticky situation.

Who was the greatest CEO of the twentieth century? A persuasive case can be made for General Dwight D. ôIkeö Eisenhower, who undertook historyÆs most harrowing executive assignment: Operation Overlord, the Allied invasion of Nazi-occupied Europe on June 6, 1944. In Lead Like Ike, business...

In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself - your mindset, presence, and behaviors.

"In Business with Clive" è l'inglese commerciale spiegato in modo semplice ed efficace da Clive Griffiths, uno dei più famosi insegnanti d'inglese d'Italia. È una collana di audioBook suddivisa per argomenti, che insegna ad entrare e a destreggiarsi - con le parole giuste - nella realtà lavorativa che parla la lingua inglese. Indispensabile per chi lavora e per chi desidera farlo, per chi ha contatti commerciali, amministrativi, bancari, di pubbliche relazioni, o per chi sta cercando un'opportunità d'impiego internazionale.

Et potentiale, som kommer til udtryk i vores særlige danske DNA og det menneskesyn, de værdier og den kulturarv, som dette DNA indeholder. Det kommer til udtryk i vores uddannelsessystem, vores blik for talentudvikling og evnen til at imødekomme digitaliseringen på en innovativ måde - såvel som i den imponerende position, som den kreative sektor allerede har opnået i det danske erhvervsliv. Denne bog har til formål at inspirere alle relevante aktører, der har lyst til og mod på at bidrage til denne spændende og banebrydende proces.