Resultados de "Janell" en Todas las categorias

The first edition of A Complaint is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied or buried, but are instead valuable pieces of feedback that can be used to improve an organization's products and services. This new edition has been thoroughly revised and updated. There are two brand new chapters on the Internet, a new section entitled Handling Complaints Directed at You and another new section that discusses how to complain.

It began happening almost immediately. The signs were clear and distinctly familiar. They came through music, dreams, nature and sometimes even strangers. John was communicating from the other side. His death was not the end of our relationship. On the contrary, it revealed a new way of communicating. It was a deepening of the bond that had been forged during twenty years together as a couple and an epic cancer journey. Healing is a spiral and there is no right way to pick up the pieces. There is only your way. And the path appears in the heart of every person who dares to look for it.

The weight of unresolved trauma doesn't just affect your personal life—it silently shapes your decisions, your leadership, and your success. Even as conversations about "trauma" move into the mainstream, the business world has largely ignored its impact—until now. In Your Way Back to Happy, Janelle Bruland shares her deeply personal story of overcoming undiagnosed PTSD and offers a proven roadmap to transform your pain into power.

Susan has everything she ever wanted. A loving husband, an angelic daughter and the cottage of her dreams in County Cork. Her picture-perfect life seems too good to be true. And it is. At a housewarming party with their new neighbours, her daughter Amelia goes missing. As friends become suspects, Susan’s life spirals out of control. And when Amelia’s yellow cardigan is dredged from the lake, every parent’s worst nightmare suddenly seems horribly real. In the aftermath of Amelia’s disappearance Susan and her husband Paul are not themselves. Someone is hiding something.

A wave of suicidal behavior has gripped the nation with no concern for race, gender, or age. Many think it's just a trend, but inspirational singer Candace Tremont knows better. Since witnessing the suicide of her husband five years prior, she's committed her life to fighting the spirit of depression. Unfortunately, suicidal thoughts and dreams also plague her mind, making the war more personal than anyone around her realizes. Unfulfilled with periodic and low-paying gigs, Candace yearns for an opportunity to touch more lives.

Donna Goodman never wanted to be a preacher's wife. Nevertheless, falling in love with Pastor Walter Goodman was unexpected, thrusting her into a lifestyle that she feared most. Unwilling to accept the role of a perfect wife, Donna left Walter and his congregation behind. Enter Tracy. Beautiful yet damaged, Tracy Broussard wants one thing only - to be loved. Instant chemistry between Tracy and the separated Walter leads her to believe that her dreams are finally coming true.

Nine-year-old Brooke Mason has lived all her life on a ranch in the Colorado Rockies. Now she's headed to Austria with her mom. Brooke can't wait! They even get to stay in Schloss Mueller, an ancient Austrian castle. Even better? There's a girl Brooke's age to play with! Eva, the girl who lives in Schloss Mueller is thrilled to meet Brooke. Unfortunately, the castle's ghost isn't quite so happy.

What could be more perfect than Christmas in Kitzbuhel? Brooke’s family arrives just in time for some great Austrian skiing during the day and the magical Christmas market in the evening. And it would be perfect except for the two mysterious strangers who have a dangerous plan for Brooke and Eva.

As a young lawyer, Abraham Lincoln was known for his sense of humor. But in 1842, he did something so rascally - so downright mean - he was challenged to a duel. Lincoln needed his wit and a healthy dose of humility to save his life and his career. He didn't know it at the time, but the future of this great country was at stake. Ultimately, what he referred to as the meanest thing he had ever done taught Lincoln to be a better man.

Welcome to Austria! It’s raining, so Brooke and Eva have nothing to do but play hide-and-seek in the castle’s attic. It’s just an ordinary game on an ordinary rainy afternoon. But then Brooke stumbles into a room everyone has forgotten for decades. A beautiful porcelain doll sits at a table set for tea for two. It’s as if she’s been waiting for Brooke and Eva to arrive.

Hurtful words can steal joy, distort truth, and create long-term struggles with understanding your worth and purpose. In this powerful new book, counselor and life coach Janell Rardon, MA, equips you to address and reframe negative words and labels that have hurt you in order to achieve healing and lasting freedom.

NEW YORK TIMES BESTSELLER Who’s really following you on social media? The scam of a lifetime brings together two wildly different women in this page-turning thriller about greed, legacy, and betrayal from the New York Times bestselling author of Watch Me Disappear...

Janelle James’ debut standup album, Black and Mild, where she whips the crowd through standard fare - dating, popular culture and working as a standup comedian. But she does so in her very unique way, calling it like it is and calling out what many dare not.

By beginning a conversation with the heart, an individual can develop a deeper understanding of the path to true fulfillment and joy. Three key steps to instantaneously increasing the sense of self-worth and contentment are described in detail, and the reader is counseled to find small perfections in everyday events, quell negative reactions and conditioned reflexes, and discover the female principle which guides the heart.

Have you bought into lie about success which constantly requires more, more, and more? To achieve success, you must do more, work more hours, and take on more responsibilities. If so, you're probably experiencing a roller-coaster ride of mixed results: being on top of the world one moment and crashing to earth at lightning speed the next. The Success Lie was written for you. You recognize the gap between where you are now and your highest potential but don't want to sacrifice your sanity to get there. Take back your life! You have the choice.

While out searching for food, fruit bat Stellaluna and her mother are attacked by a vicious owl. Stellaluna is separated from Mother Bat and taken in by a family of birds where she must put aside her bat habits to fit in with her new family. But one fateful flight when she is separated from her adoptive siblings, Stellaluna is reunited with her bat family and learns that even though we're different, we're very much the same.

Darcy Hogan’s perfect life is all over social media. She’s beautiful, she’s successful, and she and her childhood sweetheart are about to become parents for the first time. But behind all the followers and the superficial likes lurks a darker truth. In reality, Darcy feels isolated and afraid. Her difficult pregnancy has her confined to the house, she’s being harassed online, and out-of-control debt threatens to ruin everything she’s worked so hard for.

How well do you really know your Facebook friends? My husband loves me. I love him. But, a secret is eating us alive. It's not the one I keep from him. It's not the one he couldn't keep from me. And, someone knows everything. A stranger. A stalker. An online nightmare. I've got mail.

Kids change your life, they said. Things will never be the same again, they said. Isn't it wonderful, they said. But no one knows what to say now. My husband wants to take the kids. My husband thinks the accident was my fault. My husband thinks I need help. But I think he wants rid of me.

An illuminating guide to a career as an architect written by art and design journalist Janelle Zara and based on the real-life experiences of two experts in the field - required listening for someone considering a path to this fascinating profession.