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This audiobook is about the way the world really works. Certain unseen principles control the translation of our desires to reality. These lie in the power of your mind. They are laid out here clearly and straightforwardly: Follow the process; success will be yours.

With so many choices available to them today's customers are smarter and more demanding than ever before, putting repeat business at risk. In order to keep them coming back, you can't just give them good, or even great, customer service...you have to knock their socks off!

Would you like to know how to succeed? Would you like to know the factors that make for success in almost any business or profession? If you want to get ahead in business, if you want to increase your income, if you want people to like you, learn the skills discussed in the interviews Dale Carnegie has with ordinary and extraordinary people.