Resultados narrador por "Sean Pratt" en Todas las categorias

What would a social media revolt, based on a single mishandled customer exchange, cost your company? This book's 48 rules for strategic customer care give you the guidelines you need to make intelligent strategic investments in customer care, based on the world-famous Sandler Selling System. Customer Service: The Sandler Way helps you and create and sustain a working culture built on the belief that the customer not only matters, but is the only reason your organization exists.

Finish Strong Teen Athlete is Dan Green's follow up to his bestselling book Finish Strong (the auidobook and the mantra the New Orleans Saints used along their journey to become the 2009 Super Bowl Champions). Finish Strong Teen Athlete identifies 16 key principles for developing the champion within, and no matter which sport is played, any teen athlete (male or female) can learn from it.

The Conscience Code is a practical guide to creating workplaces where everyone can thrive. Surveys show that more than 40% of employees report seeing ethical misconduct at work, and most fail to report it--killing office morale and allowing the wrong people to set the example. Collegiate...

The co-founder of the Stanford d.School introduces the power of design thinking to help you achieve goals you never thought possible. Achievement can be learned. It’s a muscle, and once you learn how to flex it, you’ll be able to meet life’s challenges and fulfill your goals, Bernard Roth...

Einstein’s Shadow follows a team of elite scientists on their historic mission to take the first picture of a black hole, putting Einstein’s theory of relativity to its ultimate test and helping to answer our deepest questions about space, time, the origins of the universe, and the nature of...

From the renowned bestselling author of The Power of Your Subconscious Mind, an authorized collection of writings that unlock the secret to extraordinary success that lies within each of us Millions of readers have embraced Joseph Murphy's writings, including the phenomenal bestseller The Power...

William Shakespeare was born in 1564 in Stratford-upon-Avon. His father, John Shakespeare, was a store owner and a farmer, and at one point, also served as the town's mayor. William was the third of eight children. He was married to Anne Hathaway who was eight years older than himself. They had three children Susanna (1583), and twins - Hamnet and Judith (1585). Shakespeare wrote 36 plays, 154 Sonnets and two narrative poems. He died on April 23, 1616 and was buried at Trinity Church in Stratford, England.

Surprisingly, this is the first full-length biography of the legendary comic who was the creative half of the universally loved duo Laurel and Hardy. Based upon scores of interviews with family and friends (including the intimate diaries of Virginia Ruth Laurel, whom Stan married three times), Stan tells the very human story of Laurel’s struggle to survive against difficult odds, personal and professional.

The latest information about estrogen, the body's enlivening powerhouse hormone. Why is estrogen crucial—and so misunderstood? How do I know if my estrogen level is “normal”? What is the best treatment for a hormonal imbalance? How does estrogen impact my reproductive cycle? Is hormone...

How do senior leaders, in their own words, describe the most effective leaders - the ones that get results, grow the business, enhance the culture and leave in their wake a trail of other really effective leaders? Conversely, how do senior leaders describe the kind of leader that undercuts the organization's capacity and capability to create its future? This book, based on groundbreaking research, shows how senior leaders describe and develop leadership that works, that does not, that scales, and that limits scale.

In a time of compromise and disillusionment, God is calling his people to a movement of beautiful resistance. We live in a time when our culture is becoming increasingly shallow, coarse, and empty. Radical shifts in the areas of sexuality, ethics, technology, secular ideologies, and religion...

"But what about me?" "Is it possible to go one day without dealing with the survivor's issues?" "Will we ever make love again?" "Will the survivor love me in the end?" "How do I know if I should throw in the towel?" Based on in-depth interviews and her workshops for partners across the country...

“Better and more comprehensive than any prior account. . . . Those of us who lived through those days will find the book cathartic; those rising generations who were too young to remember 9/11, or who weren’t yet born, will find it revelatory.” —John Farmer, senior counsel to the 9/11...

DON'T MISS THE SERIES NOW STREAMING ON APPLE TV+ The New York Times bestselling author of My Sunshine Away returns with a gripping and heartfelt novel about a mysterious machine that upends a small Louisiana town, asking us all to wonder if who we truly are is who we truly could be. What would...

New York Times Bestseller Now a Netflix Film With an Afterword and New Epilogue by the Author The bestselling account of the lives of five young women whose fates converged in the perplexing case of the Long Island Serial Killer. “Rich, tragic...monumental...true-crime reporting at its...

Imagine a young doctor, trained in the latest medical knowledge and state-of-the-art equipment, suddenly transported back to one of the world’s most isolated and unforgiving environments - Nome, Alaska. That’s what happen to Dr. Sims. His plans to become a pediatric surgeon were drastically changed when, on the eve of being drafted into the army to serve as a MASH surgeon in Vietnam, he was offered a commission in the US Public Health for assignment in Anchorage, Alaska, where he was scheduled to act as chief of pediatrics at the Alaska Native Medical Center.

The Ponzi Factor is the most comprehensive research ever compiled on the negative-sum nature of capital gains (non-dividend stocks). This means, as a whole, ALL investors will lose money from buying and selling stocks. Most people don’t realize that profits from buying and selling stocks come from other investors who are also buying and selling stocks. When one investor buys low and sells high, another investor is also buying high and needs to sell for even higher.

Lincoln's studies lead to him becoming a successful lawyer in Illinois. He is often published anonymously during the political campaign of 1837 and his works include detailed rebuttals against opposing politicians. As a pivotal member of the Whig party, Lincoln openly begins to condemn mob violence and lynching, and begins to publicly denounce slavery in his speeches. This chapter details much of the wrongdoings and disorderly conduct that mark the political landscape of the time.

Many people are both alarmed and confused by what they've heard about the "$700 billion bailout. They're worried about their savings, their jobs and their homes. This audio provides an understandable analysis on how the bailout bill impacts you, and offers "to do" or "not to do" steps for you to follow.

David Darst, also known as Mr. Asset Allocations, shows you how to use savvy asset allocation strategies that you can use to invest like the rich do. This dynamic and easy-to-understand book allows you to rethink your asset allocation strategies and make the leap from mediocre to stellar returns.