Resultados narrador por "Carol Ann Keers" en Todas las categorias

Most people don't know how to deal well with anger, so when it shows up at work, it can be nasty - and costly! We'll give you awareness of what's happening and effective approaches on how to manage anger, so it doesn't manage you.

Executive presence is a quality that everyone wants and very few know how to achieve. Seeing Yourself As Others Do - Authentic Executive Presence at Any Stage in Your Career tells you what authentic executive presence is and how develop your own executive presence.

The Center for Creative Leadership has found that the number-one skill shared by top executives is outstanding listening. Listening is the single greatest connector you can have with someone. Hearing the facts and the emotion allows you to understand where others are coming from and to learn what you need to know early enough to take corrective action.

Conversations at the elevator, a cocktail party, or the water cooler can do a great deal to boost your career - if you know how to approach them correctly. We'll give you tips on how to increase your comfort in preparing for the spontaneous moment.

Ever have a project derail due to botched communication? Ever had someone say something you said earlier, and then get credit for it? Irritating, isn't it? To get your ideas heard and remembered, listen to this segment. You'll be much more effective in getting credit for your ideas and keeping your projects on track.

There are times when anger and pride create tremendous issues in communication and productivity. Our pride can keep us from asking for the help we need at the time we need it most. Anger can not only linger for years but can inflict stress on the people around you. We'll help you look at forgiveness in a whole new way, allowing you to move on with your life at work.

How did you and your work team respond to the 9/11 attack on the World Trade Center? Hopefully you will never have to experience that degree of tragedy again, but you do have to deal with crisis all the time. Giving hope in any whitewater environment can create enormous gains for you. We'll give you thoughts on how to deal with crisis more effectively and how to pass hope along to increase morale.

The more experienced you become, the more roles you need to juggle. This series explains how to balance more effectively and find time for the three major roles you will face every day throughout your career: manager, leader, and coach.

Skills that worked earlier in your career sometimes don't work as well today. There are amazingly predictable patterns in any career, any industry, on a professional level that we've observed over time. At Change Masters, we've come to call this pattern Decade Shifts, representing the changes in expectations people have of you as you progress over time. We'll walk you through some of the behavioral highlights of the 20s, 30s, 40s, and your 50s and 60s.

You have to deal with difficult people all the time, including whiners and bullies. Whining is one of the most difficult behaviors to deal with. Get some perspectives on why whiners whine and what you can do to help yourself and them. In addition, you might be surprised to learn that some of the most brutal people are actually extremely sensitive inside. Get tips in this piece on how to help them take down their walls so your life can be a whole lot easier.

Presentations have a disproportionate amount of impact on our careers. Great ones can glean more positive attention than you can imagine. However, so often we talk ourselves out of being our best as presenters. This piece talks about some great ways to get your mind and body on your side instead of working against you.

You can choose to be at your very best when giving a presentation to a large or small group. Professional speakers and actors know that a critical success factor is preparing your body for the presentation so you are relaxed and energetic to be at your very best. This segment will help you prepare for a presentation or a big meeting.

Selling your accomplishments to the right people in the right way isn't selling out, it's critically important in today's competitive work environment. Learn how to become an internal marketer for your ideas by using your voice to effectively deliver your message.

Dealing with resistance to change when you get a promotion can make or break your first 90 days. Many people are burned out on change, and they can be glassy-eyed at the prospect of anything you suggest. Hear how three respected leaders went through the school of hard knocks, and see what you can borrow from their journey to be more successful. They can help you better navigate the corporate river.

Sarcasm is so deliciously tempting, especially when there are so many possible things to skewer at work! Sarcasm is a higher-level intelligence function - you've got to be bright to do it well. However, there can be a huge perceptual cost to you for indulging in this behavior. We'll describe the price and suggest alternatives for using your intelligence that won't harm the way you're perceived.

Many of our coaching clientele at Change Masters fit what we call the Intelligent/Impatient Person profile (IIPP). You might be one of them, or you might be dealing with one of them yourself. It's a great tool to have in your arsenal, but it can also mow people down if you're not aware. We'll help give you awareness about IIPP that will help you greatly at work - and at home.

Things that may be so obvious to us may not be at all clear to those around us. That's why it's crucial to make sure people are tracking with us in the way we desire, so we can get what we need. Here are some effective approaches to make sure others are on board with what you're telling them.

Many people are asked to coach others at work, but they're rarely given adequate training in how to do so. In order to coach someone with credibility and authenticity, there are three key concepts about yourself to consider. We are professional coaches with 20-plus years of experience with our thousands of clients. We'll share what the concepts are and how to implement them.

Did you know that the average employee needs five positive indicators for every critical one they get to think that you think they're OK? Reinforcement isn't just about giving a couple of "atta boys" now and again. Authentic inspiration and praise has many facets to it. We'll share some best practices from the best communicators Change Masters has seen.

Your sense of mature presence and ability to deal with challenge is greatly impacted by the manner in which you take feedback. It can literally knock you out of contention if not handled well. We'll teach you how to act, rather than react, to get maximum value from the feedback you receive.