Resultados de "David Price" en Todas las categorias

The Pixar Touch is a lively chronicle of Pixar Animation Studios' history and evolution, and the "fraternity of geeks" who shaped it. With the help of visionary businessman Steve Jobs and animating genius John Lasseter, Pixar has become the gold standard of animated filmmaking, beginning with a short special effects shot made at Lucasfilm in 1982 all the way up through the landmark films Toy Story, Finding Nemo, Wall-E, and others.

Introduce el modelo Me2B, en el cual se cumple la máxima, "el cliente tiene el control". Ofrece una mirada detallada a la manera en que las organizacioles fundamentales de los clientes y les proporciona experiencias excepcionales, lo que transforma las transforma y optimiza.

The Crew recounts the intimate, personal testimonies of Wing Commander Ken Cook, who served as Bomb Aimer with the Comans crew. The audiobook specifically follows Flying Officer Jim Comans and his crewmen from their enlistment as volunteers, through training and into operational service. The Comans crew flew 45 hazardous bombing missions - mostly deep into Germany at night - through the winter of 1943 to the summer of 1944.

The story of one of the most remarkable–and feared–British aircraft of the Second World War: the de Havilland DH.98 Mosquito fighter-bomber.

From David Price, author of The Road to Assunpink Creek, follow along on the journey of Delaware's Revolutionary War hero, John Haslet, and the legendary regiment he commanded during the 1776 campaign of George Washington's army. This is the story of Colonel John Haslet, an Irish immigrant to the American colonies who made the ultimate sacrifice while fighting for his adopted country. During this pivotal moment in America's war for independence against Great Britain, a newborn nation struggled to survive against a militarily superior force deployed by a mighty empire.

Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips - and can influence the purchase decisions and behaviors of millions of others. With this comes a shift in the balance of power, and every company must come to terms with the fact that the customer is in control. Interacting with customers in the way they want is an essential business strategy and, in many industries, the key to business success.

Learn how frictionless organizations cut costs, grow revenue, and create loyal fans by creating products and services that work so well, their customers never have to contact them for the wrong reasons. This audiobook will help any customer-facing organization deliver better customer experiences, save money, and increase revenue. Veteran customer service experts Bill Price and David Jaffe, coauthors of the best seller The Best Service Is No Service, explain how organizations can design products, sales, and support so that customer effort is reduced or, better still, removed.

The ancient conflict that has waged on Earth for eons between two rival groups of alien gods, one from the bright center of the galaxy and one from the dark abyss beyond, is finally nearing its end. A prophecy foretelling the birth of children of the bright gods, the Lightbringers, is fulfilled, and dark forces immediately set out to destroy them. Raised in secrecy on a mysterious isle by a group of magical women called the Circle of Swans, one of the children, Deykin, is believed to be safe until one fateful day when his world unravels.

A proven system to develop your Global Leadership and Cultural Intelligence (CQ), with success strategies and inspiring examples from around the world. The business leaders of today face extraordinary complexity, rapid change, and increasing diversity in their markets and workforces. And yet more than 90 per cent of global executives identify cross-cultural effectiveness as their biggest challenge. This audiobook gives you the tools and confidence to transform your business, personal, and financial performance.

The dramatic, untold story of the brilliant team whose feats of innovation and engineering created the world’s first digital electronic computer—decrypting the Nazis’ toughest code, helping bring an end to WWII, and ushering in the information age. Winner, Institute of Electrical and...

A gripping narrative of one of the great survival stories of American history: the opening of the first permanent English settlement in the New World. Drawing on period letters and chronicles, and on the papers of the Virginia Company–which financed the settlement of Jamestown–David Price...

Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle. But do your customers really want a "relationship" with your company's customer service department, or do they simply want to purchase your products or services so they can put them to use?